Field Service Technician
Management

Serwico is a modern and complete system designed for companies that perform installations and subsequently provide service and maintenance with mobile service technicians.

FREE 30-DAY TRIAL PERIOD

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Work Faster and More Efficiently

Manage your team more efficiently: instant task delegation and full control over employee workload in a single calendar.

Control Costs and Work Progress

Monitor expenses at every stage and eliminate unforeseen losses. You have a clear overview of work in real-time, without calls or inquiries.

Streamline Customer Service

Your clients will appreciate efficiency and transparency. Shorten response times, have order history at hand, and turn one-time inquiries into lasting partnerships.

Who is Serwico for?

The system is dedicated to companies specializing in the installation and servicing of various types of devices and systems. It is an ideal tool for technical departments in security companies.

HVAC installations

electrical and telecommunication installations

mobile RTV and home appliance service

construction and industrial machinery

gates, roller shutters, and automation

Discover our most interesting implementations

Wondering if this system is for you? See who uses Serwico and why.

Technical Security Service

Security systems, as well as low-voltage and high-voltage installations, are always under constant supervision. Serwico streamlines the installation process and shortens response times to failures.

HVAC System Service and Installation

Full control over inspections and the efficiency of installations requiring regular reviews across many geographically dispersed facilities, thanks to the implementation of the Serwico system.

Service of Gate, Barrier, and Elevator Automation

Gate systems, barriers, and elevators are always well-maintained. With Serwico, we automate inspections and ensure the full operational efficiency of our clients’ equipment.

Optimize Processes and Streamline Workflow

Optimize processes and streamline work to increase efficiency. Identify bottlenecks, eliminate excessive bureaucracy, and standardize procedures.

Automatic scheduling and visit calendar – the system independently assigns tasks to service technicians, allowing for efficient use of time and resources.

Monitoring of service technicians’ work – real-time insight into order statuses and technician locations facilitates supervision over service delivery.

Real-time documentation and reports – protocols, photos, and client signatures are immediately uploaded to the system, increasing transparency and control.

History and performance analysis – access to data on completed orders and working hours allows for process optimization and better business decisions.

Notifications and reminders for clients – automatic information about visits and inspections improves communication and client satisfaction.

Read our client testimonials

You can easily adapt Serwico to your business needs. You can define your own order types and protocol templates.

“Serwico is my best assistant! Instead of drowning in paperwork, I have everything on my phone, and my clients love the automatic notifications. Finally, I’ve regained peace of mind and time for my family.”

Anna Kwiatkowska

Clima-PRO HVAC

“I was afraid that implementing the system would be difficult, but we learned it in one day. Serwico is incredibly intuitive – now I simply enjoy my work instead of struggling with documents.”

Marek Nowakowski

Net Guard

We support your business,
not just your system…

Our focus is not solely on the application’s functionality, but on optimizing the processes your team carries out daily in the field. Our support engineers are thoroughly familiar with the specifics of the service industry, which means they not only solve technical problems but also become genuine support in efficiently managing your business.

Rapid implementation: We know how to guide you through the implementation process quickly and effectively. This is done by experienced technical support engineers.

Support that understands your business: You’re not talking to a bot. Our technical support consists of specialists who understand the specifics of the service industry.

Stability in the field: Work doesn’t always happen with full 5G coverage. Our system has been optimized for stability and data transfer efficiency.

Bank-grade security: Your clients’ data and device history are safer with us than in a reinforced vault.

Ensure order in your service operations

Take advantage of a free trial period and schedule an online presentation, where our engineers will answer all your questions and demonstrate how to leverage Serwico’s potential in your company.