Contact and Technical Support
Schedule a free online consultation
We value your time. Schedule a brief online consultation during which we will answer all your questions. You can assess for yourself whether Serwico is the right solution for you – with no obligations.
Get in touch
We ensure efficient contact and technical support so you can focus on service management. Contact us by email or phone – we await your signal and guarantee prompt assistance in any situation.
Customer Service
Technical Support
Company Details
DMSI Software Sp. z o.o
ul. Kłobucka 23c/119
02-699 Warszawa
NIP: 795 249 27 70
Frequently Asked Questions
Serwico is available via web browser and as an application for Android and iOS mobile devices.
All data is stored on secure servers within the EU in compliance with GDPR requirements.
Yes, we can arrange a 30-minute live demonstration (e.g., via Google Meet), during which we will show you how the system will streamline your service technicians’ work.
Yes, our technical support team assists with data import so you can start working with the new system without unnecessary interruptions.
Technical support is available to clients via email: pomoc@dmsi.pl or by phone: +48 728 42 42 52
About Us
Serwico – Your Partner in Service Management
Discover Serwico – More Than a Management System
We believe that our mission is not just to sell software, but primarily to build long-term relationships. We prioritize efficient contact and technical support so that every user can fully leverage the capabilities Serwico offers. We use modern technologies that allow us to track every request and ensure that no problem goes unanswered.
Technical Support and Consulting at Every Stage
For us, contact and technical support is not just about assistance with failures, but also consulting on best practices for using the system. We adopt a proactive approach – we inform you about new features and updates that genuinely improve the product experience. If your problem is complex, we offer effective support through an online conversation, which you can arrange with us by phone or email.
Education and Quick Start with the System
We want you to feel confident using our services. That’s why we have prepared detailed online training materials and an FAQ section that allows you to quickly find answers to the most common questions. For our registered clients, we offer access to exclusive webinars where experts share proven case studies from Serwico implementations.
See Serwico in Action – Online Presentation
The best way to get to know the system is through an online presentation. During the meeting, we will show you how Serwico can streamline your service management, adapting functions to your individual needs. Companies that attend our presentations make better purchasing decisions, having a complete picture of the system’s capabilities.
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