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Management of service technicians in the field

Serwico is a comprehensive service management tool. Organizing the work of field service technicians has never been easier.

Free 30 days trial

From the creators of SAFESTAR, a renowned monitoring center management system for security agencies

Take a look inside Serwico

See how easy and quick it is to get started with Serwico.

Work more efficiently and faster

Everything you need to boost your productivity.

Streamlined Workflows

You can easily customize Servico to meet the needs of your business. You can define your own order types and protocol templates.

Service Order Management

Organizing the work of service technicians and managing service orders is fast and convenient thanks to the views of the order list, calendar and map.

Enhancing Productivity

Optimize workflows and communication - from now on, all the information needed to complete the order will be in the system.

Optimize your processes and streamline your workflows

Optimize processes, streamline workflows for efficiency. Identify bottlenecks, eliminate redundancies, standardize procedures. Save time, reduce costs, and improve productivity through optimization and streamlining.

Reports that provide detailed and useful data, accelerating task completion and business success.
Mobile app: Service technicians receive orders in the mobile app. Visits are assigned to specific service technicians, who mark the beginning and end of work in the system.
Integration with Google Calendar and Safestar.

Increase customer satisfaction

Enhance customer satisfaction by delivering exceptional service, addressing concerns promptly, and personalizing interactions to exceed expectations.

Email notifications to customers about scheduled visits.
Customer access to the system to view and add new service requests.
Electronic protocols.

Trusted Clients

Trusted by millions of worldwide customers

“This was definitely my best experience with live chat software. Plug and play. Intuitive. It is fast, clean, amazing.”

“Excellent simple live chat solution that has provided my company with a direct way to communicate with potential for customers through my website.”

Great customer support! Easy to use, cool user interface. With Chaport you will find all you need. Really recommend to all use this amazine tool.”

“This was definitely my best experience with live chat software. Plug and play. Intuitive. It is fast, clean, amazing.”

“Excellent simple live chat solution that has provided my company with a direct way to communicate with potential for customers through my website.”

Great customer support! Easy to use, cool user interface. With Chaport you will find all you need. Really recommend to all use this amazine tool.”

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Choose the right pricing plan that suits your need

Trial

PLN

30 days free opportunity to test the system

Essential features
Premium features
Additional features

Serwico Solo

59 PLN

1 license (without the possibility to buy additional licenses)

Service Orders Management (List, Map, Calendar)
Handling service request
Maintenance planning
Clients and objects database
Google calendar integration
Data Export

Recommended

Serwico Business

300PLN

5 licenses (with the possibility to buy additional licenses)

Everything in SOLO plus:
Managing service technicians
Mobile app for technicians
Map of orders and objects
Roles and permissions
System customization
Reports and stats

Serwico Enterprise

Contact us

Individual determination of the number of licenses and costs

Everything in BUSINESS plus:
Customized space for attachments and protocols
Interface for customers
Customized integrations

Serwico Trial

FREE

Month free opportunity to test the system

Essential features
Premium features
Additional features

Serwico Solo

For solo workers, one person businesses

39PLN/month

1 licence (maximum of 1 user)

10 GB of space for attachments
Mobile application for technicians
Handling service requests
Schedule and calendar of tasks
Clients, objects and tasks database
Tasks and objects available on the map view
Checklists with the scope of work to be done by the technician during a visit
Web app, e-mail, and mobile app push notifications
Possibility to self-assign a technician to a visit
Editable protocols to send to the clients
Option to require a signature from the client and the technician
Contact persons for clients and individual objects
Time tracking for each task
Google Calendar integration
Ability to Sign In with Google

Serwico Multi

For small companies and teams

49PLN / user/month

1+ licences (1 user or more, possibility to buy additional users for 49 PLN/month)

Everything in SOLO, plus:
+ 15 (25 total) GB of space for attachments
Adding multiple users to an account
Managing service technicians
Several user types - Administrator, Coordinator, Conservator
Assigning more than one conservator to a visit
Maintenance (recurring tasks) planning
Tracking time elapsed and distance travelled before reaching the object
Configuration of own task types, statuses and priorities
Safestar integration
Data exports
Importing clients, objects and recurring tasks from Excel sheets
Holidays calendar
List of devices assigned to an object
Task chat for administrators and technicians

Serwico Business

For mid-sized companies and teams

59PLN / user/month

1+ licences (1 user or more, possibility to buy additional users for 59 PLN/month)

Everything in MULTI, plus:
+ 75 (100 total) GB of space for attachments
Cooperating with subcontractors
Reports and statictics
Managing user permissions
Client panel and free accounts to the end clients
Grouping tasks and limiting visibility of items with Tags
Personalization: ability to configure your own mailbox

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Take Care Of Your Clients Problems

Serwico is a comprehensive service management tool. Organizing the work of service technicians in the field has never been so easy.

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