New Features
New View in the Schedule Tab (Orders -> Schedule)
- Daily or weekly view enabling better planning and control over service technicians’ work.
- Configurable displayed hours tailored to work specifics (e.g., shift work, night service).
- Displaying visits, maintenance, and employee absences for centralized activity monitoring.
- Event filtering to focus on key actions.
- Displaying events at specific times for better operational overview.
Advantages:
- Better work organization, reducing task delays.
- Easier team management, especially in large companies.
- Increased transparency in employee availability.
Recording Measurement Device Readings
- Recording and reviewing the latest readings from devices for companies involved in maintenance.
- Calculating differences from previous measurements for faster issue diagnosis.
Advantages:
- More accurate reporting and analysis of device performance.
- Minimization of errors and easier decision-making regarding repairs.
New Configuration Option “Units of Measurement”
- Ability to define measurement units in the system for better industry adaptation.
Advantages:
- Greater system versatility for various sectors.
- Elimination of errors caused by incorrect measurement units.
Changes
Improved Tables in Warehouse Documents
- Better table alignment for increased document readability.
Advantages:
- Easier warehouse documentation management.
Block on Deleting Items from Catalog with Positive Stock
- Prevention of accidental deletion of items with stock greater than 0.
Advantages:
- Reduction of operational errors.
- Increased data security.
Fixed Issues
Resolved Notification and Permission Issues
- Improved functionality of notifications and permission management.
Advantages:
- Smoother system operation and better data protection.
Fixed Cost Reporting Errors
- More accurate cost sum calculations eliminating the need for manual corrections.
Advantages:
- Time savings and increased system reliability.
Enhancements in Guest Account Ticket Handling
- Improved handling of external users (clients, partners).
Advantages:
- Enhanced user experience for external stakeholders.
Summary
The latest updates in the Serwico system significantly improve the efficiency of service teams and the accuracy of task, device, and warehouse data management. Companies can better monitor operational activities, respond to customer needs faster, and minimize the risk of errors in business processes.
