New View for Customer, Object, and User Lists on Mobile Devices
Application:
- Enables easier access to key information about customers, objects, and users directly from the mobile app.
- Improves fieldwork by allowing quick verification of data and real-time decision-making.
Advantages:
- Increased mobility for service and management teams.
- Time savings through fast access to essential information.
- Improved work organization thanks to an intuitive data layout.
New Calendar Settings: Start Time Adjustment and Weekend Hiding
Application:
- Allows customization of the calendar view to match the company’s work schedule, such as setting working hours tailored to team schedules.
- The option to hide weekends is especially useful for companies operating primarily on business days.
Advantages:
- Enhanced calendar clarity.
- Improved task planning based on actual working hours.
- Elimination of unnecessary data, increasing time management efficiency.
New Permissions: Editing Visit Start and End Times and Displaying Estimated Net Amount for Customers
Application:
- Editing Visit Times: Enables adjusting records to reflect actual working times, improving data and billing accuracy.
- Displaying Estimated Net Amount: Provides real-time cost information to customers, fostering transparency and trust.
Advantages:
- Greater precision in service documentation.
- Improved customer communication through clear cost details.
- Ability to quickly adapt to changes in task execution times.
Checklists Transferred to Automation
Application:
- Automatic generation of checklists during the creation of service visits.
- Dynamic adjustment of lists based on factors like task type or priority.
- Simplifies operational process management through automation.
Advantages:
- Reduced human error through precisely defined checklists.
- Enhanced team efficiency by eliminating manual document creation.
- Time savings and better control over task execution.
Changes
Improved Work Order Appearance on Mobile App
Application:
- Enhances the readability and intuitiveness of the interface, speeding up task management on mobile devices.
Advantages:
- Increased user satisfaction thanks to better ergonomics.
- Faster and more comfortable handling of work orders in the field.
Summary
The new features and changes in the Serwico system support both mobile and office users, making the system more tailored to the real needs of businesses. Functions such as checklist automation, new calendar settings, and additional permissions improve efficiency, accuracy, and customer service quality.
Serwico is becoming an invaluable tool for companies aiming to boost productivity, improve work organization, and build transparent relationships with clients.
